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Bum Jun (Todd) Park

Singapore · [email protected]

I am from South Korea but have been studying abroad since I was 14 years old. My journey abroad started with a 1-year student exchange program in Pennsylvania before I attended a NJROTC high school (open new window) in Florida. Georgia Institute of Technology (open new window) was home for the next 7 years where I finished my bachelor's and master's degrees in Computer Science with a specialization in Human-Computer Interaction (HCI).

Currently, I am working for Facebook (open new window) as a Solutions Engineer to give people the power to build community and bring the world closer together.

My currnet interests are Unversial Design (such as, Web Accessibility (open new window) ) and Serverless Web applications (open new window) . I strongly believe in Donald A, Norman's quote from The Design of Everyday Things: "Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible,..." Creating a well designed product requires a lot of research on users. Most importantly, need to remember the targeted users' needs and thought processes

Experience

Solutions Engineer

Facebook

April 2020 - Present

Technical Support Engineer

Cloudflare

- Troubleshoot technical issues relating to DNS, Cloudflare features, and other network-related issues.
- Investigate issues with CLI tools: cURL, dig, MTR, Traceroute, openssl, whois, etc.
- Collaborate with account teams and engineering teams in investigations to gather escalation information in a timely manner.
- As Workers (Serverless JavaScript execution environment) SME, perform deeper troubleshooting/debugging sessions on customers’ Workers issues.
- Developed Dr. FLARE Chrome extension to provide an easy way to visualize benefits of using Cloudflare platform for users.

August 2018 - Present

Web Application Developer

Alternative Media Access Center (AMAC)

- Implemented a scalable decision tree web application to identify effective assistive technology solutions.
- Constructed a web portal from scratch for assistive technology specialists to enter and modify decision tree assessments.
- Developed the web application using CakePHP framework following Web Accessibility Initiate (WCAG) 2.0 accessibility guidelines.
- Participated in International Association of Accessibility Professionals (IAAP) webinars to keep up with the latest web accessibility progressions.
- Enrolled in deque University web accessibility courses to prepare for the IAAP Web Accessibility Specialist (WAS) certification.

January 2018 - July 2018

Web Developer Intern

Tool's for Life

- Developed and proposed an Aging/Dementia web decision tree prototype to the United States Federal Heath Department.
- Communicated consistently with the initial prototype designers to satisfy all functional and non-functional requirements.
- Presented the prototype to the State Commissioner of Georgia of Human Services (open new window) to secure project funding for Tools for Life.

May 2017 - August 2017

Research

Facilitating Interactions for Dogs with Occupations (FIDO) - Georgia Institute of Technology

- Contributed to Haptics Vest study by developing multiple Android applications and participating usability studies.
- Completed the first step of Haptics for Guide Dog Handlers study for my master project.

January 2015 - December 2017

Head Teaching Assistant

User Interface Design Course - Georgia Institute of Technology

- Managed the class's online Q&A board.
- Helped students write a full design report with four steps: "User Research", "Design Alternatives", "Prototype Creation", "Evaluation & User's Understanding".

August 2016 - December 2017

Army Sergeant

Korean Military Service

- Completed a mandatory 21 months of military service (open new window) .

August 2011 - May 2013

Projects

Dr. FLARE Chrome extension

Dr. FLARE

A visually interactive Chrome extension for users to see the benefits of using Cloudflare platform

Hooky Hackers project

Hooky Hackers

A fast, convenient and foolproof solution for attendance monitoring at Georgia Tech

Movie Hunt porject

Movie Hunt

An interactive visualization to help users find the next movie to watch

Dungeons and Dragons Dice Tower project

Dungeons and Dragons Dice Tower

Augmenting a traditional tabletop role playing game (aka RPG) with a digital interface

GuideDog Harness project

GuideDog Harness

Investigating the best vibration feedback methods for handlers to receive information from their guide dogs

Awareable Android project

AwareAble Android

Providing a sound identification and awareness device for individuals with hearing impariments

Desi-T project

Densi-T

An Android application which helps individuals avoid overly crowded or busy area on Georgia Tech's campus.

Education

Georgia Institute of Technology

Master of Science
Computer Science - Human-Computer Interaction
January 2016 - December 2017

Georgia Institute of Technology

Bachelor of Science
Computer Science - Information Network + Devices threads
August 2009 - December 2015